by Candice Venter | Customer Experience, Customer Journey, Customer Relationship Management, November
As a business owner you are going to make mistakes. It kind of comes with the territory. But it is how you use those mistakes that is the important part. Mistakes are a fantastic learning tool. Now I know that no one wants to think about learning when you are knee...
by Candice Venter | Customer Experience, Customer Journey, Customer Relationship Management, November
What kind of impression do you want to make on your clients? Certainly not a bad one! If you want to make the right impression then it is all about the customer experience you provide. It will set you apart from your competitors and be the thing that keeps your...
